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Warranty Support

Warranty and Support

Customers are our priority and we do our utmost to ensure every customer is happy and satisfied.

We provide all the help and support you would need for installation with the product you purchased, in case if for any reasons you are not able to configure or have difficulties in installation then you may avail our installation help.

Remote Installation:
Remote installation support cost of $49.50 Including GST you can purchase this with the product you are buying and we will be in touch via email / call to organise a convenient time to carry out the installation.

If you only want the installation service and have already the software with license key than you can fill this form and send us a query so we can respond as per your requirement.

On-Site Installation:

O-site installation service cost of $99.00 that includes 1 hour at your premises, any extra time & hardware / software will be charged additionally as require.

You can’t buy on-site service online with us but you pay for this directly to our authorised representative in your local area, please send us a request and we will put you in touch with our local support centre in your area, our local support centres are only in Australia and New Zealand.

If you only want the On-site service and have already the software with license key than you can fill this form and send us a query so we can respond as per your requirement.

For further enquiries please call 1300 121 111 or email info@softvire.com.au

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